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GDPR Compliance

Last updated: 1 June 2026

star-kudu is committed to protecting the personal data of all individuals, including those in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.

1. Data Controller

star-kudu acts as the data controller for personal data collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact Details:
star-kudu
42 Culinary Lane
Melbourne VIC 3000
Australia
Email: [email protected]

2. Legal Bases for Processing

Under the GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal bases:

  • Contractual Necessity: Processing necessary to fulfil our contract with you, such as processing bookings and delivering our services.
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud, where these interests do not override your rights.
  • Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
  • Legal Obligation: Processing necessary to comply with our legal obligations, such as tax and accounting requirements.

3. Your Rights Under GDPR

If you are located in the EEA or the UK, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates the GDPR.

4. How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, but we will inform you of any extension and the reasons for it.

We may need to verify your identity before processing your request. We will not charge a fee for most requests, but may charge a reasonable fee if your request is clearly unfounded or excessive.

5. International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Transfers to countries with adequacy decisions
  • Other legally approved transfer mechanisms

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure storage with access controls
  • Regular security assessments
  • Staff training on data protection

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose of processing.

8. Automated Decision-Making

We do not use automated decision-making, including profiling, that produces legal effects or similarly significantly affects you.

9. Children's Data

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

10. Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

For any questions about our GDPR compliance or to exercise your data protection rights, please contact us:

star-kudu
42 Culinary Lane
Melbourne VIC 3000
Australia
Email: [email protected]

star-kudu

Helping Australians cook with confidence since 2014.

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  • Melbourne VIC 3000
  • Australia
  • [email protected]

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